Nothing to install
The session opens from a link in your browser. No account for the software, no download, no plug-in.
How it works
运作方式
A consultation that works across a language barrier
No interpreter to arrange, no third person on the call, and nothing to install. You book a time, open a link, and talk.
The call itself
A device check before you join
Camera, microphone and connection are tested before the expert sees you. Arriving on unfamiliar hardware is the norm here, not the exception.
It starts and ends on the booked window
You are never watching a meter. The session opens when it should and closes when it should.
Recording only if you both agree
Off by default. It takes consent from each side, asked plainly, before anything is captured.
What translation looks like
Three pieces, shipped in this order. Each is useful on its own, so the hardest one never holds the others hostage.
Live captions
Both sides read the words as they are spoken.
Lowest risk and highest use. If a word matters — a form name, a deadline, a number — you read it rather than guess at it.
Building
Both directions, at conversation speed
Neither of you waits for the other.
The harder half. We hold it to a measured latency budget: past roughly two seconds a conversation stops behaving like one, and we would rather ship a slower rung than ship lag.
Building
A record afterwards
Transcript and summary, in both languages.
Advice given in a stressful half hour is still there next week. No latency constraint, so this arrives with the first two.
Building
A working prototype of translation exists today and can be demonstrated. It is not yet continuous, and not yet inside a call.
Verificado significa verificado.
Verified means verified
Paid immigration advice in Canada is restricted by law to licensed professionals. We treat that as a feature, not an obstacle.
- Every immigration expert holds a licence from a provincial law society, the Chambre des notaires du Québec, or the College of Immigration and Citizenship Consultants.
- We check the licence against the public register before an expert can accept a booking.
- The registration number is shown on the profile, so you can check it yourself.
- HawkTel is not a law firm and gives no advice of its own.
How money works
- Per sessionYou pay for a session, not by the minute, so there is no meter running while you think.
- On bookingPayment is taken when you book and held — it does not reach the expert yet.
- After the callThe held funds are released to the expert, less our commission.
- If it goes wrongRaise it before the funds release and the money has not gone anywhere. We stay involved until it is settled.